This business wants to know how to successfully transition into eCommerce to grow their business.
They will need to transform the strong MGR community into a virtual space.
- Build an open communication channel with social media to engage their audience
- Having regular live streams sales and events that would allow customers to interact with the store and each other
- Gift stories for customer’s purchases and extend the customer life cycle
By creating this online community Merry Go Round can create an online space and build up its customer network.
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