Problem:
Document conversion and storage company sees contracts in government, healthcare, and education paused suddenly due to COVID19 and revenue dropped critically, forcing eBizDocs to lay off many employees.
Proposed solutions:
The team proposed repositioning into the private sector and capitalize on digitizing work documents in the new remote world.
- Short term offering COVID19 pricing to private sector clients
- Value chain expansion to encompass both document indexing and digitizing as well as workflow automation.
- Exploring digital mail service as a new revenue stream to take advantage of their existing digitization infrastructure
School Team
Carnegie Mellon University - Tepper School of Business
RELATED CASES
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