A vending machine company has seen a decrease in foot traffic due to the touch requirement to use the machine.
Rethinking placement, increased safety, and differentiated products are what they need to improve.
- Create a touch-less machine for their customers to interact with, the machine would be voice-activated only.
- Increase sanitation practice, to make sure the machines are being cleaned more frequently
- Begin to transition from schools and SMEs to temporary healthcare centers
- Offer access to fresh, local, high-quality food products without the need for delivery services
University of Washington - Foster School of Business
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